Welcome to Kenya Embassy in Paris Website

Telephone

+ 33 156 62 25 25 

Opening Hours

Mon-Fri: 9am-1pm & 2pm-5pm
Closed: Weekend, Kenyan & French Holidays

Address

3 rue Freycinet 
75116 Paris 
Metro 9 Stop: Alma Marceau

English  |  Français

Email
paris@mfa.go.ke

OUR SERVICE DELIVERY COMMITMENTS

SERVICETIME PERIODREMARKS
Emergency Consular servicesPromptlyOn Case-by-case basis
Receiving and Processing of Applications for New passports or replacementWithin 2 working daysSubject to receipt of complete application
Notification of Passports ready for collection once received from NairobiWithin 2 working daysSubject to receipt of complete application
Translation of official documentsWithin 3 working daysFrom time of receipt
Legalization of official documentsWithin 3 working daysSubject to receipt from Nairobi
First response to emailsWithin 2 working daysFrom time of receipt
First Response to lettersWithin 4 working daysFrom time of receipt
Telephone calls and voice mailPromptlyCalls shall be returned the same day
Response to complaintsWithin 3 working daysFrom time of receipt
InvitationsWithin 2 working days
Submission of documents or information to NairobiWithin set deadlineAs set by regulations or specific correspondence

We shall endeavour to provide services with diligence and professionalism in turn, please treat us with courtesy and respect.

Your comments, Suggestions and Complaints are important to us. Please send them to paris@mfa.go.ke

English (UK)